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From Our Perspective

If you could see, from our perspective,
what goes on in some hotel rooms...

We view in-room bar systems from a different perspective.

Wasted labor.  Wasted profits.  And wasted effort by management in bookkeeping and inventory control.  And you thought in-room bars would be profitable!  But did you consider the constant process of checking the inventory of every honor bar, replenishing the contents, and then not being able to bill the guest?   Honor bars, in many cases, are an "on-the-house" proposition.

What you see may not be what you get.

When you evaluate the costs of installing hotel guestroom bars, have you really looked at all of your potential costs?

Some of the labor costs include:

Inventory of each occupied room every day.
Restocking of those rooms where any sales have been made.
Reconciling what your inventory should be versus what it really is.
Manually posting all charges to the folio or labor to key data into a hand-held inventory device.
Billing and trying to collect after-departure charges.

Some of the material costs include:

Printing costs for price/menu tent cards, door tags, and other forms required for honor bars.
Cost of cutting and distributing keys.
Cost of theft and other losses (industry estimates are 20-25% of total sales are lost with honor bars).

Some of the material costs include:

Printing costs for price/menu tent cards, door tags, and other forms required for honor bars.
Cost of cutting and distributing keys.
Cost of theft and other losses (industry estimates are 20-25% of total sales are lost with honor bars).
Before "on-the-house" kills your profits, consider our state-of-the-art, computerized refreshment system.  RoomService II lets you solve the honor bar problem, not subsidize it!

New RoomService II, a cost-conscious
in-room refreshment system.

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With RoomService II, you avoid high labor costs while providing the guest with a broad selection of beverages and snacks.  This automated solution provides your property with a system that will:
Automatically bill the guest's folio when any items are needed by the guest.
Tell you when and exactly what goods are required to restock the guest's in-room refreshment center.
Allow the property to change prices on any product by using central-computer-unit instructions.
RoomService II employs the most advanced computer electronics available today in an automated bar system.  This high level of automation is your assurance of the ultimate in guest satisfaction...while generating staff and management appreciation for both its labor saving capability and its record-keeping ability...which translates into higher profits.  Guests will enjoy choosing from a large inventory of snacks, juices, soft drinks, and liquor, 85 items in all, plus the easy access offered by our simple 3-step key pad ordering.

Reduce your labor costs, tighten inventory
 control, and improve profits.

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Room service staff will appreciate the minimal effort required to restock, front desk people will appreciate the automatic posting, and food & beverage staff will appreciate the tight control over inventory.

RoomService II offers one-button operation for mistake-free ordering.  It also interfaces with your property management system, which assures the posting of charges and receiving payment for all sales.

Charges posted automatically.
No guest disturbances.
Rooms are ready-for-sale without need for a room visit inventory check.

A minimum  stock level program will limit room visits to only those which reach the pre-set restock level.  Typically, this will be only 15-20% of all units, allowing substantial labor savings.  Restocking labor is often 80-90% less than that required for traditional honor bars.  Labor savings alone can pay for RoomService II.

Total control at the front desk means no keys are required, either for guests or restockers to use RoomService II.  Units are automatically unlocked when the guest check-in and locked when the guest checks-out.  Easily changed passwords provide access for restockers and maintenance engineers.  This control prevents access by unauthorized personnel, eliminates lost keys, and generates higher guest satisfaction due to the added convenience.

RoomService II also contains energy-efficient refrigeration.   This minimizes energy consumption and reduces product chilldown time for beverages.

Simple installation through master (MATV) antenna network takes 20 minutes or less per room.  Eliminates costly, disruptive rewiring, tying up phone lines, and easily lost or stolen hand-held inventory devices.

Your front desk controls the locking and unlocking of the entire system as well as each room individually.  The system also has the ability to lock out alcoholic beverages yet still permits sales of soft drinks and snacks in any or all rooms.  legal hours of sale can also be pre-set for automatic shut off and turn on, if required.

Unique design provides ability to sell a larger variety of package goods, cans and bottled refreshments than other automated bars, which are often limited largely to cans.   Studies indicate 70% of sales are snacks, juices, and soft drinks.   RoomService II was designed to support this customer preference.

Exclusive RoomService II features that simplify your front desk activities include:
User friendly presentation interface.
Extensive help screens, Spanish, French, etc.
Simple to use.  Functions separated by personnel responsibility.
Complete restocking information.
Preview of all reports without printouts.
Pull down down windows for display.
Database supports zone pricing, items stocking.
Software independent; runs on any MS-DOS PC.
Telecommunication capability for remote access.
Multitasking software, field proven.

"True" operating costs of honor bars exceed
"True" costs of automated in-room refreshment centers.

We think you'll appreciate the impressive return-on-investment offered by RoomService II and we know your guests will appreciate your thoughtfulness.
 

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Last modified: December 21, 1999
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